Creating Complex Online Surveys with Skip Logic

Your survey should be as easy to complete as possible. Too many pages with questions that don’t relate to the participant can lead to more drop offs and incomplete results. Skip Logic gives you the ability to skip certain pages based on what participants have answered. If somebody already answers that they like cats, then you can skip the page asking them why they do not like cats and go directly to the next page.

To use Skip Logic you must have more than one page in your questionnaire.

You can apply two types of rules with Skip Logic:

Rules on Questions

If you set rules on answers within a question then you can direct participants to pages based on what answer they select. We have many question types available but Skip Logic can only be used with “closed questions”. This is where only one single answer can be selected. Such questions are: Multiple Choice with Single Selection, Drop-Down List, Rating & Net Promoter Score (NPS).

Rules on Pages

When the participant navigates next, instead of going to the next page, they will be taken to the page you have selected. In cases where there is a rule on the page and a rule on a question within that page, if there is a match with the question-rule, it will override the page’s rule. Rules on pages only apply if there is no matching rule in a question.

Skip Logic on Question

Skip Logic on Page

If there are multiple questions with rules within a page, the last matching rule will be applied.

Below you can see a quick animation of Skip Logic in action. In this example we have 3 pages. The first page asks the participant if they like cats. If they select “Yes” they are taken directly to page 3, skipping page 2 which asks why they don’t like cats:

Skip Logic gives you the power to create complex surveys with minimal effort. The ability to skip pages and present relevant information to your participants is extremely useful and should improve overall response rates.