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How to Copy and Paste Questions (Import Questions)

We offer a way for you to easily copy and paste questions into your questionnaire. The data only need to follow some simple format, and you will be able to create your survey in no time. You will find the "Copy and paste questions" editor here: Select "Copy and paste questions" in the Survey Editor ...

How to Add a YouTube Video or other Media to your Online Survey

Sometimes you may need your participants to watch a video or listen to an audio clip before answering questions. Instead of them having to leave your survey to watch the video, which may lead to a higher drop-off rate, you can embed the video directly in your survey. To do this, all you will need ...

How to use URL Variables in your Questionnaire

You can use URL variables (also called "GET parameter", "query strings", "hidden fields" or "hidden values") to dynamically display content in your survey. This is especially useful when you would like to add a touch of personalization to your survey, e.g. including the participant's name in a question. How do I use dynamic content in ...

How to Use your Own Domain for your Online Surveys (White Label)

You can easily make your online surveys completely white labeled. This means you can create and share surveys using our tool, but from a participant's point of view, it will look like the survey originated from you, as there will be no mention of SurveyHero anywhere! How do I setup my own domain name for my surveys? ...

How to Customize your Survey Layout with CSS

You can add your own custom CSS to your online surveys. This will allow you to change the look and feel of your questionnaire to match your brand or website. This feature requires knowledge of Cascading Style Sheets (CSS). We recommend involving your web-team if you want to make use of this feature. Create a custom ...

How to Show or Hide Questions with Display Logic

With Display Logic you can dynamically show/hide elements or entire pages from your participants based on their previous answers. Here is a very simply example of what you can achieve: How do I apply Display Logic? First, you need to create the element or page that you want to dynamically show or hide. For each ...

How to Organize your Online Surveys with Labels

You can organize your surveys into categories using labels. Sorting your surveys with labels offers more benefits than using something like folders, because you can add multiple labels to surveys instead of just being able to put a survey into a single folder. How does it work? If you navigate to the "My Surveys" area of ...

How to Make your Online Survey Completely Anonymous

The main goal of an anonymous survey is to get true and honest responses. However, your participants will most probably not be able to verify that your survey is indeed anonymous and doubts regarding anonymity often lead to dishonest responses and skewed data. This is why we offer an "Anonymous Survey" option that you can ...

How to Limit the Number of Choices in a Multiple Choice Question

You can limit the number of choices a participant can select in a multiple choice question. You can define both minimum and/or maximum amount of allowed choices. For example, when you have a question with many choices, but you would like each participant to only select a maximum of 3 answers. How do I limit the choices? These options ...

Create your Online Survey in Multiple Languages

You can create or translate one of your existing surveys into any language. We provide a built-in translation editor which makes the translation of your survey very easy. Providing your survey in the participants first language will not only help with your response rate, but will also give you more accurate and detailed results. How ...

Everything you Need to Know About Collaborating in Teams

You can invite any other person to join your team and there are no limitations on how many team members you can have. All you need to do is enter their email address and we will send out an email invitation for you. In this article, we are going to walk you through the process ...

Creating Complex Online Surveys with Skip Logic

Your survey should be as easy to complete as possible. Too many pages with questions that don’t relate to the participant can lead to more drop offs and incomplete results. Skip Logic (also known as Branch Logic or Branching Logic) gives you the ability to skip certain pages based on what participants have answered. If ...

Create your Own Custom Theme

[number_header number="1"]Create a New Theme[/number_header] To create a new theme, make sure you are logged in and then click on the "Design Survey" button on the Edit Survey Side Bar. This will take you to the area where you can change your survey theme. On the left side you will see the Theme Panel. Switch over to the ...

Get Started: Create your First Survey

[number_header number="1"]Create a New Survey[/number_header] To create a new survey, make sure you are logged in and then click on the "Create New Survey" button on the upper right side of your account area. This will open up the Create New Survey Overlay. Give your survey a name and click the "Start" button when you are done. ...

Change the Survey Theme

A Survey Theme will allow you to change the style of your survey. The left side panel contains all of the themes that are available to you. Click on any theme to see a preview. If the theme you are previewing is the one you want to use, then click on the "Apply" button. Clicking the "Apply ...

Preview & Test your Online Surveys

We recommend that you preview and test any survey before sending it out into the wild. By previewing your survey, you can make sure that all questions and settings are correct and that everything is in the right order. Giving your survey a look over and doing a test participation, as if you were a respondent, will help ...